Payment Policy – SHINESORA

Effective Date: March 20, 2025

At SHINESORA, we aim to make your shopping experience as seamless and secure as possible. This Payment Policy outlines the accepted payment methods, payment processing, and any other details you need to know before making a purchase on our website. By making a purchase, you agree to the following terms and conditions.

1. Accepted Payment Methods
We accept a variety of secure payment options to ensure convenience for our customers. These payment methods include:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: Secure payments via your PayPal account.
  • Other Methods: Additional payment options may be available during checkout depending on your location.

2. Payment Processing

  • All payments are processed securely through trusted payment gateways.
  • Your payment will be charged at the time your order is confirmed. If the payment cannot be processed, we will notify you, and the order will not be fulfilled until a valid payment is received.
  • Please ensure that the billing information you provide is accurate to avoid any delays in processing your order.

3. Currency
All transactions on the SHINESORA website are conducted in GBP (British Pounds). If you are making a payment in a different currency, please note that the exchange rate may vary depending on your bank or payment provider, and additional fees may apply.

4. Order Confirmation
Once your payment is successfully processed, you will receive an email confirming your order along with the order details and estimated delivery time. If there are any issues with the payment or if the order is not processed, you will be notified promptly.

5. Security of Payments
We prioritize the security of your personal and payment information. All payment transactions are encrypted using SSL (Secure Socket Layer) technology, ensuring that your details are securely processed.

6. Taxes and Duties

  • VAT: All prices on the SHINESORA website include applicable taxes, such as VAT (Value Added Tax) for orders within the United Kingdom.
  • International Orders: For international orders, customers may be responsible for additional customs duties, taxes, or import fees depending on their country of residence. These charges are outside of our control and are the customer’s responsibility.

7. Payment Disputes
If you believe that a payment has been processed incorrectly or if there are any issues with your payment, please contact our customer service team immediately at contact@shinesora.xyz or +44 077 8788 3424. We will investigate the issue and work with you to resolve it.

8. Refunds and Cancellations
For details on how we handle refunds and cancellations, please refer to our Return and Refund Policy. If you need to cancel an order or request a refund, please contact us as soon as possible. Refunds will be processed to the original payment method.

9. Customer Support
If you have any questions or concerns regarding our Payment Policy, please do not hesitate to contact our customer support team: