Sales Policy – SHINESORA

Effective Date: March 20, 2025

At SHINESORA, we are committed to providing a seamless and enjoyable shopping experience. Our Sales Policy outlines the terms and conditions for purchasing our products and services. By making a purchase with us, you agree to the following terms:

1. Product Availability All products listed on our website are subject to availability. While we make every effort to keep stock levels up-to-date, some items may become out of stock or unavailable due to demand fluctuations. If an item you wish to purchase is out of stock, we will notify you promptly and offer alternatives or a refund if applicable.

2. Pricing and Payment

  • Pricing: All prices listed on the SHINESORA website are in GBP (£) and include applicable taxes. Prices may be subject to change without prior notice.
  • Payment Methods: We accept various payment methods including credit/debit cards, PayPal, and other secure online payment methods. Payment is due at the time of order placement.

3. Order Confirmation Once your order is placed, you will receive an order confirmation email with the details of your purchase. Please review this email carefully to ensure all information is correct. If there are any issues with your order, please contact us immediately at contact@shinesora.xyz.

4. Shipping and Delivery

  • Shipping Rates and Delivery Times: Shipping costs are calculated at checkout based on the delivery address and the size/weight of the order. Delivery times vary depending on your location. Please refer to our shipping policy for specific details.
  • International Shipping: We offer international shipping to various countries. Please check if we ship to your country during checkout.

5. Taxes and Duties For international orders, customs duties and taxes may apply based on the destination country’s regulations. These fees are the responsibility of the customer and will be collected by the shipping carrier upon delivery.

6. Order Cancellations Orders can be canceled within 24 hours of placing the order. After this period, we may not be able to cancel your order as it could be processed or shipped. To request a cancellation, please contact our customer service team at contact@shinesora.xyz.

7. Returns and Exchanges We accept returns and exchanges in accordance with our Return and Refund Policy. For more information, please review the return section of our website.

8. Discounts and Promotions Discounts and promotions are subject to availability and may be limited to specific items or time periods. All discounts will be applied at checkout. Promotional codes or discounts cannot be applied after the order has been placed.

9. Customer Responsibility By making a purchase, customers agree to provide accurate, up-to-date, and complete information for their orders, including shipping addresses and payment details. SHINESORA is not responsible for any delays or issues arising from incorrect information provided by the customer.

10. Customer Support If you have any questions or concerns about your order, payment, or any aspect of our sales process, please contact our customer support team: